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PHI is committed to protecting the privacy of your personal information. Since you provide us with personal information through our Website (, it is important to us that you understand how we collect and use this information. When visiting us for the first time, we ask you to give us your clear and unequivocal consent to send you information, communications or offers.


1. What information do we collect

When you visit our Website, we may collect information in several ways.

a. Information on our activities. We collect the data you provide on the Website in order to inform you of activities, and to send you information as appropriate. This information consists of your name, email [1] address, transactional data such as order information, etc.

b. Order execution. We process the following personal data: title, first name, surname, telephone number, email address, postal address, place of delivery, payment details, payment information. This processing is intended for the execution of orders placed on our Website and for the management of the relationship with our customers.

c. Optimization of our services. We inform you that cookies may be deposited on your terminal, for statistical purposes in order to optimize services or to collect information on the date and time of your visit or the areas of the Website you have visited.

When you browse our Website, our computer systems may collect passive data such as your Internet Protocol (IP) address or your browser type and operating system.

d. Use of Google Analytics

Google processes the data mentioned in its privacy policy ( / This data includes in particular the IP address of the devices used to consult the Website. This processing is used for the purpose of analysis and statistical evaluation of the use of our Website. In order to prevent the collection of data in this context and the processing of this data by Google, we invite you to follow the following instructions:

For more information on cookies please refer to section 6 of this document.

(the “Data”)

As soon as the retention or archiving period necessary for the fulfillment of the specified purposes has been reached, we dispose of the Data.


2. When you provide Data to us, we ask for your express consent to retain and use it only for the purposes for which you provided the Data. You are under no obligation to provide your Data.

Contact [email protected] to withdraw your consent at any time.


3. We never sell your Data. We may be required to disclose your Data in order to comply with applicable laws or to satisfy a court order.

If we use your Data for secondary purposes, for example, for promotional and marketing purposes, we will ask for your consent directly and provide you with a clear option to withdraw your consent. If we need to give access to our Data to third-party partners for ticketing purposes for example, we will ensure that we take all reasonable steps to ensure that such companies comply with all applicable regulations and our obligations to you. It is our policy to prohibit such third parties from using your Data for any purpose other than to provide the products and/or services expressly requested.

We may anonymize the Data by removing personally identifiable information such as name and email address and aggregate the Data for use in market research or other business purposes.

No Data is published without your knowledge or exchanged, transferred, assigned or sold in any medium whatsoever to third parties.


4. To ensure the security and confidentiality of Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption.

No method of transmission over the Internet and no method of electronic storage is completely secure despite all efforts. Therefore, we cannot guarantee absolute security. Should a breach of your personal Data occur, we undertake to:

● Inform you of the incident without undue delay, within 72 hours

● Examine the causes of the incident and inform you thereof;

● Take all reasonable steps necessary to mitigate any adverse effects that may result from the breach.

Limitation of liability

Under no circumstances shall the undertakings defined above relating to notification in the event of a breach be assimilated to any admission of fault or liability for the occurrence of the breach in question.


5. PHI is committed to meeting the strictest confidentiality requirements. Some of your rights are described in this section. These rights can be exercised by email at [email protected]

a. Right of opposition. You have the right to object to the processing of your Data and to their use for commercial purposes. To unsubscribe to our newsletters, you can exercise your right to object by clicking on the unsubscribe link at the bottom of each of our newsletters. Unsubscription requests are effective upon receipt of a confirmation email.

b. Right of access, rectification, erasure and restriction of processing. You have the right to access, rectify, delete and limit the processing of Data concerning you.

c. Right of portability. You also have the right to receive the Data concerning you. This Data must be provided in a structured, commonly used, machine-readable format. You have the right to pass the Data on to another Data controller when the processing of the Data is carried out using automated processes.

d. Automated decision. You have the right not to be subject to a decision based exclusively on automated processing, including profiling, that significantly affects you.

e. You have the right to lodge a complaint with a supervisory authority.

Before responding to such a request, we may ask you to identify yourself.


6. Cookies are pieces of data that are sent to your terminal from your browser when you visit the Website and include a unique identification number. Cookies make it easier to access and navigate the Website and increase the speed and efficiency of its use. They may also be used to customize the Website according to your personal preferences. Cookies also make it possible to analyze the use of the Website.

a. Session cookies are used to facilitate your use of the Website by storing certain Data about you.

b. In the case of advertising cookies, your agreement or refusal is indicated to us by the settings of your browser software or by the settings of any other technical means supported by the Website and enabling us to manage your browsing on the Website.

c. You may refuse the installation of technical cookies by following the procedures of your browser software. The configuration of each browser is different. It is described in the help menu and will allow you to know how to change your cookie preferences.

d. Keep in mind that disabling cookies may interfere with optimal navigation and functionality of the Website.

e. If you wish to delete cookies, the settings or preferences controlled by these cookies will also be deleted.


7. From time to time, PHI may invite you to participate in a survey that will be posted on our Website or emailed to you. The decision to participate in this survey is entirely your own and the survey could ask you questions about your occupation, age and artistic preferences. The information we collect helps us learn more about our audience so that we can better meet their needs and interests.

The information collected is never sold or shared with third parties for marketing purposes, however we may share it with third parties bound by a confidentiality obligation for analysis purposes, solely to provide you with a more intuitive and enjoyable experience.


8. We offer our visitors the opportunity to participate in contests. If you wish to participate, you may be required to provide us with your name and email address so that we can contact you in connection with such contest. We may also ask you for other information such as your postal code, address, etc.


No automated decisions will be made on the basis of the Data collected.


PHI offers you the opportunity to subscribe to newsletters that will bring you up to date on recent PHI events. This newsletter will be sent to the address you provided when you subscribed. You can unsubscribe at any time.


We are obliged to delete personal Data of persons who have been inactive for 3 years from our Database.

We store your information ourselves and take and apply appropriate security measures to maintain the confidentiality of your information.

You may at any time access the personal information we hold about you, change it or ask us to delete it. Simply send us a request to do so at:

[email protected]


315 Saint-Paul Street W.

Montreal, Quebec, H2Y 2M3

514 225-0525


If you do not wish to receive emails, please let us know by contacting us at:

[email protected]


315 Saint-Paul Street W.

Montreal, Quebec, H2Y 2M3

514 225-0525


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, including your habitual residence, place of work or place of the alleged breach if you consider that the processing of your Data violates the DPMR.


Despite PHI’s efforts to ensure the privacy of your personal information, currently privacy and security cannot be guaranteed 100% over the Internet. Communications over the Internet are subject to interception, loss or alteration. You acknowledge and agree that the PHI shall not be liable for any damages resulting from the transmission of confidential information or personal information over the Internet and you assume all risks relating to such communication.


PHI and/or its respective officers, directors, owners, agents, partners, partnerships, employees, affiliates and other related entities, associates, members, agents, representatives, successors and assigns, shall not be liable for any damages resulting from the misuse or abuse of any information collected by third parties.