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Coordinator, Merchandise

Infinity Experiences

Publication date Mar 12, 2026

Location
Montreal, Quebec / Hybrid
Working hours
Full time
Type
Permanent
Spoken and written languages
French
English (advanced level)
Department
Merchandise & Operations
Base salary
$44 000 - $55 000
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Under the supervision of the Director of Merchandise and Growth, The Coordinator plays a key role in supporting the daily operations of the boutiques and ensuring alignment with Infinity Experiences standards and objectives.

About the position

This position is responsible for coordinating tasks related to inventory management, point-of-sale systems, on-site staff support, and processes. The Coordinator acts as a bridge between management and the boutique team, ensuring that instructions are carried out effectively, tasks are completed on schedule, and operational issues are promptly addressed.

The Coordinator must be detail-oriented, organized, and proactive, with strong communication skills and the ability to follow procedures.

Responsibilities

  • Conduct regular inventory counts across assigned boutiques.

  • Adjust discrepancies accurately in Shopify.

  • Ensure timely reporting of adjustments to Accounting.

  • Maintain accuracy of product listings, pricing, and adjustments in Shopify.

  • Complete all assigned weekly Asana tasks within deadlines, ensuring updates are properly logged.

  • Assist with the setup and opening of new boutiques, ensuring procedures and standards are followed.

  • Monitor daily boutique operations to confirm compliance with company procedures; inventory, opening/daily/closing, visual merchandising.

  • Escalate operational issues to management promptly.

  • Support team training on boutique procedures, including inventory, Shopify, and customer service.

  • Provide guidance to staff during shifts to ensure smooth boutique functioning.

  • Model professional behavior and adherence to company standards.

  • Support the implementation of upselling or promotional initiatives.

  • Process invoices, purchase orders, and other financial entries using Odoo, ensuring accuracy and timely submission.

  • Provide administrative support to the Operations department, including report processing, data consolidation,

  • Keep management informed of progress, issues, or delays proactively.

  • All other related duties.

Required Qualifications

Education: Diploma of College Studies (DCS) in Commerce, Communications, Fashion Management, or equivalent.

Professional Certification: None

Experience: Minimum 2 years of experience in retail, boutique operations, live events, administration, or coordination roles.

  • Experience with inventory management and point-of-sale systems (Shopify preferred).

  • Strong proficiency with digital tools including Shopify, Odoo, Asana, Slack, and Agendrix.

  • Comfortable with Google Workspace for reporting and documentation.

  • Strong time management, able to meet multiple deadlines in a fast-paced environment.

  • Availability to work flexible hours, including evenings or weekends as required by boutique operations.

  • Ability to lift and move inventory as part of stock management.

  • Commitment to professionalism, accountability, and team collaboration.

  • Ability to travel within Canada, The United States and Internationally.

  • Bilingual (English/French)

Diversity, Equity & Inclusion

At PHI we value diversity and encourage, in particular, Indigenous people, Black, racialized, deaf people, people with disabilities, members of the 2SLGBTQIA+ community and people of diverse gender identities, to apply to PHI and live their uniqueness to the full whatever their ancestry, origin, identity characteristics or form of self-expression.

HR and managers involved in recruitment are committed to doing their utmost to contribute to a diverse and inclusive workforce and workplace, where systemic racism, prejudice and discrimination are not tolerated.

Our Benefits

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Grow at PHI

At PHI, there's always room to grow. We support the careers of our employees and love it when we can offer new opportunities to our teams.

Hybrid work environment

We allow our employees to perform most tasks remotely from home. We encourage PHI's common spaces to be used as a gathering place that fosters creativity and teamwork—rather than as an office.

Well-being

Physical activity has many benefits for the body and mind, which is why PHI offers its employees an allowance to contribute to the expenses of physical activities (materials, registration fees, events, etc).

Vacation and time off

We understand that our employees need time to recharge, which is why we offer paid time off for vacations, personal days and sick days.

Insurance

Employees benefit from a comprehensive group insurance plan that offers life insurance, critical illness, healthcare benefits and more. Virtual care and telemedicine services also included.

Group RRSP

Employees can choose to join our group retirement savings plan, which gives them access to low management fees and tools that’ll help them achieve their financial goals.
PHI The Infinite Public Tests 68 A7079

Our values

Commitment

Art and culture are essential pillars in maintaining a healthy and sustainable society. Our teams are invested in enacting PHI's mission and vision on a daily basis. As a result, we are committed to sharing and encouraging the work of artists and defending their questions and explorations that reflect our collective reality.

Collaboration

By joining forces, we create value for us all. Every voice and every talent contributes to enriching PHI. We offer space for dialogue, exchange and experimentation that encourages active participation. Our strength lies in our approach, working in concert with artists, innovative minds and institutions from around the world.

Avant-garde

We embrace novelty, experimentation and pioneering spirit. PHI is a laboratory where new ideas take shape, where artists push beyond their own limits and where innovation is encouraged. Looking to the future, we are committed to listening to the voices of creators and our collaborators, offering them a space for expression and reflection.

Integrity

We are committed to maintaining the highest standards of ethics and honesty in everything we do. In harmony with our values and mission, we strive to act collectively with transparency and accountability with our colleagues, artists, public, and communities at large. We strive to build a culture of trust by fostering responsiveness and humility.

Caring

Above all, we are committed to creating an environment where everyone feels heard and supported, defending best practices in equity, diversity, accessibility and inclusion. We actively seek to eliminate barriers that prevent full participation in our activities, prioritizing empathy and respect in all our interactions.

Apply for this
job offer

We thank all applicants. However, only those selected for an interview will be contacted.

You will receive an email confirming that we have received your application. If you do not receive an email confirmation or if you encounter any issues submitting this form, please send your application directly to [email protected]